Savellet

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Terms of Usage

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Savellet Terms of Usage

The company Savellet LTD, as the entity, may also be referred to in these terms and conditions herein as ‘Savellet’, ‘savellet.com’, we, our website, advisor(s), or marketplace’. These terms govern our cryptocurrency payment consulting services and the purchase of hardware wallets and related cryptocurrency products (the Products’) from Savellet’s online marketplace (the Website). By accessing this website and its services and placing an order, Customers (the User’, ‘Buyer’, ‘You’, and Your’) agree to abide by these Terms. However, if you disagree, you are advised to immediately stop accessing the website, any other services, contents, and products provided on the website, or the Savellet marketplace.

BY ACCESSING OUR SERVICES AND MARKETPLACE THROUGH OUR WEBSITE, IT WILL BE RECORDED THAT YOU HAVE ALREADY AGREED TO THE TERMS AND CONDITIONS GOVERNING OUR SERVICES. PLEASE NOTE THAT WE DO NOT ACT AS A FINANCIAL ADVISOR, AND THE CONTENT ON THE WEBSITE DOES NOT CONSTITUTE FINANCIAL ADVICE. WE STRONGLY SUGGEST THAT YOU CAREFULLY READ THESE TERMS AND CONDITIONS BEFORE ACCESSING THE WEBSITE OR MAKING A PURCHASE ON OUR MARKETPLACE. IF YOU DO NOT AGREE WITH THE TERMS, YOU ARE REQUIRED TO IMMEDIATELY STOP ACCESSING THE WEBSITE SAVELLET.COM.

1. Use of Services:

  1. Savellet provides various services related to cryptocurrency payment methods, including consulting, sales of hardware wallets and Seed Phrase Storages, and educational materials. These services, including savellet.com, are subject to these Terms and Conditions, as well as any additional terms and policies provided by Savellet thereafter.
  2. Through our website, we may provide exclusive consulting services and assistance, such as face-to-face, visuals, and direct chat, if requested by customers who have purchased products on our marketplace. 
  3. You can access the Savellet consulting service, which may include the assigning of consultants or advisors to clients, and also our Marketplace through the website.
  4. Some products sold on our marketplace, including hardware wallets, require you to safeguard your digital assets on the device through encryption and other security methods such as password lock, biometrics, fingerprint, and Two-Factor Authentication (2FA). We strongly advise you to lock or encrypt your device using all legal recommended methods and ensure that the password or encryption key is known only to you and is not compromised or forgotten. We will not be liable for any loss that may occur and will not store any passwords, security information, or personal information of users.
  5. You shall not engage in any activity that disrupts or interferes with the proper functionality of the services provided by Savellet. If found guilty, we will not hesitate to take legal action to protect our interests.
  6. By using these services, not limited to our assigned consultants or advisors, which may be assigned to clients, and accessing the contents on the Website, you agree to use them for lawful purposes. If you have any concerns regarding the use of the contents on our Website, we advise you to contact Savellet at contact@savellet.com or through our social media channels before usage. Before using any contents on the website or purchasing any products listed on our marketplace, make sure they comply with applicable laws and regulations in the jurisdiction where the contents or products are being used.
  7. By using these services, you agree that Savellet will roll out its Version 2 (V2) services, which mainly focus on cryptocurrency payment processors set up for individuals, businesses, and e-commerce stores and do not exclude the cryptocurrency payment consultancy service offered. The V2 service will be rolled out sometime in the year 2024 and will be accessible through the website. With the launch of Savellet V2, this will give room for further adjustment of these terms and conditions; therefore, you agree to all further or future adjustments to the terms.

1.1. Account Registration:

  1. In order to access certain services provided on the website, such as the payment checkout process on the Savellet marketplace, you may be required to provide personal details such as your name, address information, date of birth, email address, shipping address, location, telephone number, and bank or credit card number for payment orders. Additionally, for exclusive consulting support related to our services, you may need to create an account. During the account creation process, users or customers are required to provide accurate and complete information.
  2. After registration, you are responsible for maintaining the confidentiality of your account credentials, including your username, password, and Two-Factor Authentication (2FA), and you are solely responsible for any activities that occur under your account.

2. Intellectual Property Rights:

  1. Except for properties owned by third parties, Savellet owns and/or licenses all property rights, including trademarks, logos, content, graphics, animated explainer videos, instructional materials, hardware wallets, and other related properties. This includes the mobile phone application (app). You agree not to reproduce, modify, or distribute any of these properties without obtaining prior written permission from Savellet. Such actions are strictly prohibited.
  2. Savellet Ltd. is the owner and manager of the website www.savellet.com, and Savellet retains all ownership rights to all properties therein. This includes, but is not limited to, the website’s design, layout, text, images, and other content. You are prohibited from copying, reproducing, modifying, or distributing any content from the website without obtaining explicit written consent from Savellet.
  3. Savellet respects the intellectual property rights of other third parties, and we expect our users and customers to do the same. If you believe that any content on our website or services infringes upon your intellectual property rights, please contact us immediately with the necessary information, and we will take appropriate action to address the issue.
  4. Savellet grants you a limited, non-exclusive, and non-transferable right to access and use the website and its services for personal and non-commercial purposes. This license does not grant you any ownership or rights to the intellectual property of Savellet or any third parties. Savellet reserves the right to take legal action in the event of unauthorized use of any of its intellectual property.
  5. Savellet may feature third-party trademarks, logos, or other intellectual property on its website or in its services. These properties are the sole property of their respective owners, and their inclusion does not imply any endorsement or affiliation with Savellet. Any use of a third party’s intellectual property must be done in accordance with the rights and authorizations granted by the relevant owners or brands.
  6. Savellet respects the rights of content creators and expects our users and customers to do the same. If you believe that any user-generated content on this website infringes upon your intellectual property rights, please contact us with the necessary information, and we will take appropriate action to address the issue.
  7. Savellet reserves the right to take legal action against any individual or entity found to be infringing upon its intellectual property rights or engaging in unauthorized use of its trademarks, logos, or other proprietary materials.
  8. Savellet may use any feedback, suggestions, or ideas provided by users or customers regarding its services or products to improve our services. By providing such feedback, suggestions, or ideas, you grant Savellet a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display the feedback, suggestions, or ideas in any form or medium.

3. Privacy and Data Protection:

  1. Savellet collects and processes personal information in accordance with its Privacy Policy. By accessing any of the services, you consent to the collection, use, and non-disclosure of your personal information as described on our Privacy Policy page.
  2. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Once the information is no longer required, we securely dispose of it.
  3. For more information on our Privacy and Data Protection practices, please refer to our Privacy Policy page.

4. Products, Price, Order Confirmation, and Shipping:

  1. Product availability on the Marketplace is subject to change without prior notice. While we strive to ensure accurate stock information and provide quality products, occasional discrepancies may occur. In such cases, we will not notify you of these changes on the website.
  2. All cryptocurrency hardware wallets are designed for firmware upgrades to enhance wallet security and protect against malware attacks. It is the user’s responsibility to stay informed and keep their wallet up-to-date with these upgrades and updates.
  3. Product orders are placed through our Website (the marketplace) and are considered binding upon order confirmation, which may be irreversible.
  4. All prices are listed in the designated currency on the Website and are subject to applicable taxes, fees, and shipping costs, which will be paid by the customer upon confirming the purchase. All product prices on the website are subject to change without notice and may be affected by elements like production costs.
  5. Payment is required at the time of placing the order, and we accept various payment methods listed during the checkout process on our website or marketplace.
  6. Savellet reserves the right to update or modify the pricing of any products at any time, and such changes will not affect orders already placed by customers.
  7. Upon successful order placement, you will receive an order confirmation email containing details of your purchase. The shipping tracking number and/or details will be sent to your email address as soon as your product is shipped.
  8. We offer shipping to valid postal addresses in the countries where our services are supported and legal. Shipping delivery times may vary depending on the destination country and the selected shipping method at checkout.
  9. Orders are typically processed within 2–3 business days after payment is confirmed. Shipping times will vary depending on the chosen shipping method at checkout. Standard shipping usually takes 5-7 working days after the order is processed, while international shipping may take up to 10–14 working days after the order is processed. However, we strive to process and ship orders promptly. Delivery times may vary based on your location, customs procedures, and other factors beyond our control.
  10. Savellet is not responsible for any delays, losses, or damages incurred during and after shipping. Weather patterns, customs procedures, unanticipated courier service risks, and other factors outside of our control might have an impact on some of these circumstances. Once the product is shipped from our warehouse, all risk of loss or damage transfers to the customer.

5. Product Warranty:

  1. All hardware wallets sold on our marketplace are covered by the manufacturer’s warranty. The terms and conditions of the warranty may vary depending on the specific product. We recommend referring to the product documentation for warranty details.
  2. The warranty for products purchased on our marketplace covers defects and malfunctions in materials and workmanship under normal use. It does not cover damages resulting from misuse, unauthorized modifications, or accidents caused by the customer.
  3. If a defect covered by the warranty is identified, Savellet will, at its discretion, either repair or replace the product or may refer you to the third-party product provider for further assistance.

6. Returns and Refunds:

  1. Savellet accepts returns of products within a 30-day period from the date of delivery, subject to certain conditions and limitations.
  2. A return can only be initiated after the buyer has received the product, and the product must be in the exact same condition and packaging as when it was purchased from our marketplace. If there is a defect, the purchased product will not be eligible for return.
  3. To initiate a return, you will need to contact Savellet through the sales channel at sales@savellet.com. Our representative will provide instructions on the following procedure.
  4. It is important to contact Savellet before returning any product; otherwise, the product or return will be considered invalid. Once the return is approved, we will contact the buyer using the same email used to initiate the return.
  5. If a product is eligible for return, the refund will be issued in the original currency and payment method used by the buyer at checkout. Shipping costs, taxes, and other applicable fees will not be refunded.

7. Third-Party and Partner Services:

These Third-Party Services govern your use of the mobile phone application (app) and services provided by our third-party partners in conjunction with Savellet. By accessing any of the third-Party services provided through Savellet, you agree to adhere to the Terms of usage. Furthermore, these services are further explained in the subsections (7.1, 7.2, and 7.3) below.

7.1. Mobile Phone Application (App) Service and Other Related Third-Party Services:

  1. Savellet may integrate or provide access to third-party applications or services, such as mobile phone applications (“App Services”), on its website offered by third parties for enhanced functionality or additional features and a seamless user experience.
  2. Your use of any mobile App Services is subject to the terms and conditions, privacy policies, and any additional agreements provided by the website and the respective third party. Savellet is not responsible for the contents, functionality, or practices of such mobile phone application services and other related third-party services.
  3. Savellet reserves all rights to terminate or suspend any mobile phone App Services and other related services on the website of any third party at any time and for any reason that compromises the safety of users, without prior notice.

 

7.2. Relationship Between Third-Party Services and Savellet:

  1. The third parties offering mobile phone application services and other related services through the website are independent entities and solely responsible for their mobile phone application contents, functionality, performance, and compliance with applicable laws and regulations.
  2. When you use any mobile phone application services provided by partners, you enter into a separate agreement with that partner, and their terms and conditions of use and privacy policies apply accordingly.
  3. Savellet is not responsible for any issues, disputes, or liabilities arising from your use of such mobile phone application services and other related services or your interactions with partners.

 

7.3. Data and Privacy:

  1. Using such mobile phone app services and other related services may involve the sharing of personal data or information with the partner or third party. The collection, usage, storage, and protection of your data by the partner are subject to their privacy policy and applicable data protection laws.
  2. Some third-party services on the website may include links that direct you to the websites of these third-party service providers. We do not control any of these services or the contents of these third parties, and we will not be held liable for any loss or error associated with them.
  3. Savellet recommends reviewing the partner’s or third party’s privacy policy before using their mobile phone application services and other related services to understand how your data is being handled, as we will not be held responsible for any breach of personal user data by the partner, which rarely occurs.
  4. You agree to indemnify and hold Savellet harmless from any claims, losses, liabilities, damages, costs, or expenses arising out of or related to your use of mobile phone app services and other related services or your interactions with partners.

 

If you have any questions or concerns regarding these third-party and/or partner terms and conditions, please contact us through the provided channels.

8. Limitation of Liability

  1. Savellet is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the website, rendered services, or inability to use any product purchased on our marketplace in a proper and safe manner. This includes but is not limited to damages caused by misuse, improper handling, unauthorized modifications and upgrades, or any other actions that deviate from the intended and recommended use of the product.
  2. In no event shall Savellet’s total liability exceed the amount paid by the customer for specific product(s) that give rise to any negative claim. Savellet’s liability is limited to the purchase price of the product(s), and does not extend to any additional costs, including but not limited to shipping fees, taxes, or other expenses incurred by the customer.
  3. Please note that the content in the above section should not be interpreted as an agreement for returns and refunds in the event of any loss, error, misuse, or damage to any product. The limitation of liability outlined here does not override or supersede the terms and conditions related to returns, refunds, or warranties, which are addressed separately in our policies. For information regarding returns and refunds, please refer to the appropriate sections in our Terms and Conditions or contact our customer support at contact@savellet.com for further assistance.
  4. It is important to understand that Savellet provides products on the marketplace, but the ultimate responsibility for the safe and proper use of the products lies with the customer. Customers should carefully read and follow the instructions, guidelines, and safety precautions provided by the manufacturer and take necessary measures to ensure their own safety and the integrity of the product.
  5. Savellet strives to ensure the accuracy and quality of our services and the products listed on our marketplace. However, we do not guarantee that the products will meet all individual requirements or expectations. It is expected that the products will serve their primary purpose, but if any errors or technical issues arise, Savellet holds no responsibility. It is the customer’s responsibility to assess and determine the suitability of a product or service for their specific needs before making a purchase or requesting an inquiry for any service offered by Savellet.
  6. Savellet shall not be held liable for any damages, losses, or injuries resulting from the use of products purchased on our marketplace, including but not limited to personal injury, property damage, financial loss, or any other harm arising directly or indirectly from the use or misuse of the product.
  7. By making a purchase on our marketplace, the customer acknowledges and accepts the limitation of liability outlined in these terms and agrees to release and indemnify Savellet, its officers, employees, and agents from any claims, demands, or actions arising from the use of our services, including but not limited to consultation and the products on our marketplace.
  8. Savellet recommends customers exercise caution and responsible values when contacting our support representatives and agents, use products responsibly, and seek professional advice or assistance when necessary, especially when dealing with complex or technical products and other cryptocurrency payment-related issues. It is important to stay informed about the proper handling, maintenance, and potential risks associated with any of the products you purchase.
  9. Savellet reserves the right to refuse or restrict certain products or services based on applicable laws, regulations, or internal policies. The limitation of liability described in these terms applies to the fullest extent permitted by law and shall not be affected or limited by any such refusal or restriction.
  10. This limitation of the liability section shall survive the termination or expiration of these Terms and continue to be binding on the customer even after the completion of any transaction or purchase on our marketplace. 
  11. Savellet does not endorse any third-party services on the website or marketplace, nor does our cryptocurrency payment method consulting service serve as financial advice to customers or users. When requesting any service on the website or marketplace, it is assumed that the customer or user has prior knowledge and understanding of the requested service.

9. Governing Law and Jurisdiction:

  1. The governing law and jurisdiction stated in these Terms aim to provide a clear legal framework for the relationship between Savellet and its customers. By accessing and using our website, services, and products on our marketplace, you agree to submit to the laws and jurisdiction of the specified jurisdiction (your local jurisdiction).
  2. In the event of any disputes arising out of or related to these Terms, including but not limited to disputes regarding the interpretation, validity, or performance of the Terms, the exclusive jurisdiction and venue for resolving such disputes shall be the courts of law in the jurisdiction of usage.
  3. If the law court’s verdict is against the party(ies) involved in the lawsuit, the parties will compensate Savellet accordingly.
  4. The specified jurisdiction of proceedings should ensure consistency and uniformity in legal proceedings and offer a fair and impartial forum for resolving any disagreements or conflicts that may arise between Savellet and its customers.
  5. In order for a fair resolution between Savellet and its users and or customers, It is important to note that the choice of governing law and jurisdiction does not limit or restrict any rights or remedies that may be available to the parties under applicable laws, and Savellet strongly advises users and or customers to contact or draw the attention of Savellet to any dispute dimmed by the user or customer before addressing any lawsuit.
  6. Savellet is committed to resolving any disputes or conflicts in a fair and efficient manner. However, if any legal action is required, it will be conducted in accordance with the laws and procedures of the specified jurisdiction.
  7. Savellet will only respond to any lawsuit if the governing law and jurisdiction provisions are in place to ensure legal certainty and protect the interests of both Savellet and its customers, promoting a transparent and predictable legal framework for resolving any disputes.
  8. Savellet encourages customers to familiarize themselves with the governing law and jurisdiction provisions to understand their rights and obligations when using our services in their local jurisdictions and to ensure a clear understanding of the legal framework governing their interactions with the Website, services, and products on the marketplace.

10. Disclaimer of Liability:

  1. While Savellet strives to provide a reliable platform for connecting users with cryptocurrency hardware wallet mobile phone application services (App Services), it is important to note that we do not have control over the content, quality, safety, legality, or accuracy of the App Services offered by our Partners and allies. Users are solely responsible for assessing the suitability, reliability, and risks associated with using these services.
  2. Savellet acts as an intermediary platform, facilitating the connection between users and Partners providing cryptocurrency hardware wallets, mobile phone application services (App Services), and other cryptocurrency-related components. Therefore, we cannot be held responsible for any direct, indirect, incidental, or consequential damages that may arise from your use of these provided services or the actions, performance, or conduct of the Partners. It is the user’s responsibility to exercise due diligence and caution when engaging with any Partner or using their products and services.
  3. Furthermore, Savellet will not be held responsible for any misuse or misunderstanding that arises from the use of the website and its contents.
  4. The information, representations, and claims made by Partners regarding their cryptocurrency hardware wallet, mobile phone application services (App Services), and other cryptocurrency-related components are the sole responsibility of the respective Partners. Savellet does not validate or verify the accuracy, completeness, or reliability of such information. Users are advised to independently verify the information provided by Partners or contact Savellet before making any decisions, entering into any agreements, or making any purchases.
  5. Savellet reserves the right to suspend, remove, or disable access to any Services or Partners on its Website if they are found to be in violation of our policies or applicable laws.
  6. Savellet may provide user ratings, reviews, or feedback regarding the performance of our provided services on the Website. However, these ratings and reviews are unedited and subjective opinions of users or customers and should not be considered endorsements or guarantees of the quality or suitability of the services provided. You are advised to conduct your own research before making your decision.
  7. Savellet recommends users conduct thorough research, seek independent advice, and consider user feedback and ratings before making any decisions, commitments, or purchases.

11. Modifications:

  1. By continuing to use Savellet’s services after any modifications to these Terms, you acknowledge and agree to be bound by the revised Terms. It is your responsibility to review the Terms periodically and ensure that you are aware of any changes.
  2. Savellet may make modifications to these Terms for various reasons, including but not limited to legal compliance, service enhancements, or changes in business practices. We will make reasonable efforts to notify users and customers of significant changes, but it is ultimately your responsibility to stay informed about any updates.
  3. In the event of any changes to the Terms that may substantially affect your rights or obligations, Savellet may provide additional notice through the Website, email, or other means of communication. However, it is advisable to regularly visit our website and review the updated Terms to ensure you are aware of any modifications.
  4. Savellet reserves the right to modify or discontinue any part of its services or features at any time without prior notice. This includes, but is not limited to, changes in the availability of certain services, products, or functionalities and associated Partners.
  5. Any modifications to the Terms will not affect any rights, obligations, or purchases that have already arisen under the previous version of the Terms. The revised Terms will apply to any new orders or activities initiated after the modifications have been implemented. If you do not agree with the modified Terms, your only recourse is to discontinue using Savellet’s website and services, not limited to the marketplace. Continuing usage of any of our services after the modifications will be deemed your acceptance of the revised Terms.
  6. Be informed that Savellet may also update or modify its Sales Terms and Conditions of Use, which govern specific aspects of the ordering, delivery, and return processes. It is important to familiarize yourself with these terms to understand your rights and obligations when making a purchase on the marketplace.
  7. We recommend that you keep a copy of the current Terms for your records and periodically check for any updates.

12. Savellet Contact Information:

If you have any question, suggestion, complaint or concern regarding any of our services, you can contact Savellet through the appropriate customer support channel for more clarification or information.

Telephone number: +234 815 349 7434

General support care: contact@savellet.com

For sales-related issues, email sales@savellet.com

And you can communicate with us through any of the support channels on www.savellet.com